Company Knowledge Assistants - Help your team find the answer.
Give your team an AI assistant that finds and explains company information, with links to the sources. We build assistants for internal websites, Slack and other company tools, from source setup through to deployment and ongoing updates.
Who it’s for - Give the assistant useful information.
The first version has an agreed set of sources, users and questions to answer.
For teams whose information is spread across documents, folders and the people who know where to look.
Prepare the sources
Choose relevant material and identify gaps, duplicates or outdated guidance.
Set access boundaries
Agree who can use the assistant and which information they can access.
Build the first interface
Scope an internal web page or an integration with a tool such as Slack.
Test and keep it current
Check common questions, source references and how information will be updated.
Example workflow - Finding the right procedure.
An example of a question grounded in approved company material.
Ask a question
A colleague asks which delivery procedure applies to an order.
Find the relevant guidance
The assistant searches the sources selected for that task.
Check the source
The answer links to supporting guidance for the colleague to review.
From company documents to a working assistant.
Build around real questions, then connect the assistant to the places your team works.
Choose the information
Define the source collection, intended users and first interface.
Build and review answers
Test representative questions, uncertain answers and access boundaries.
Agree ongoing care
Define updates, ownership and any further sources or integrations.
Access and uncertainty need a plan.
We connect approved sources and define the access model for the project. Answers need testing, supporting references and a route to a person when the material does not settle the question.
Setup, integration and ongoing care.
Setup and integration are quoted to scope. Model usage, hosting, information updates and maintenance are discussed separately.
Build around the people using it.
Our project approach makes room to examine sources, review working versions and agree how the system will be maintained.
Explore our project approachQuestions about your assistant.
Can it work in Slack?
We can scope a Slack integration, subject to the access and capabilities available in your workspace.
Can different people have different access?
Access requirements are agreed before the build and tested as part of the implementation.
What happens when information changes?
We agree how sources are refreshed, who maintains them and how answers are checked after changes.
Products & services - Other ways we can help.
Some projects need more than one service. Start with the part that matters now and agree any further work as the picture becomes clearer.
Start with the questions your team asks.
Tell us where the information lives and who needs to use it.